As we enter the opening of the new Water Market, please use the below definitions to help you understand the jargon, and make sense of some common acronyms.

  • CC WaterConsumer Council for Water – Independent representative of businesses and households in England and Wales – website link
  • CMACentral Market Agency Ltd – The organisation that administers the market for water and wastewater in Scotland – website link
  • DWIDrinking Water Inspectorate – Ensures drinking water is safe to drink for England and Wales – website link
  • DWQR – Drinking Water Quality Regulator for Scotland – Ensures drinking water is safe to drink in Scotland – website link
  • LPLicenced Provider – Your current water retailer. For a full list of Water Retailers – website link
  • MOSLMarket Operator Services Limited – Delivering & running the core IT system for England’s open water market in April 2017  – website link
  • OfWatAlso known as the Water Services Regulation Authority – Economic Regulator of Water & Sewerage Providers in England and Wales  – website link
  • Openwater – The go to website for detailed information on the open water market in England – website link
  • RVRateable Value – If you’re not metered it’s usually used to help define your cost banding
  • SIMService Incentive Mechanism – Introduced by OfWat as the national minimum incentive for customer service –
  • SPIDSupply Point Identification Number – It’s the number which identifies your meter
  • WICSWater Industry Commission for Scotland – Economic Regulator of the Scottish Water Industry – website link

Don’t struggle, get in touch with Rebecca at Direct Power to assist with your water contract needs, we work with multiple water retailers and are happy to help you find a retailer and contract that suits your own needs. Contact us now!