How we handle your data…

Direct Power Associates takes care with the retention, processing and consent of sensitive data and that we will be managing and using any personal data we hold properly and lawfully. Basically we will treat your data how we would want our own data to be treated.

As a client of ours, signing the LOA authorises us to use your data, and share with third parties for tasks associated with the servicing of your account. Primarily sharing your data with energy suppliers for the purpose of quoting, contracting, billing assistance, energy advice etc.

We will contact you from time to time with energy and account related information. We do not operate a ‘spam mailing system’ nor sell our client data to third parties.

If at any time you want to archive your relationship with Direct Power, or have received this notice in error, we apologise, and advise you to simply inform your account manager and they will archive your file.