As we enter the opening of the new Water Market, please use the below definitions to help you understand the jargon, and make sense of some common acronyms.
- CC Water – Consumer Council for Water – Independent representative of businesses and households in England and Wales – website link
- CMA – Central Market Agency Ltd – The organisation that administers the market for water and wastewater in Scotland – website link
- DWI – Drinking Water Inspectorate – Ensures drinking water is safe to drink for England and Wales – website link
- DWQR – Drinking Water Quality Regulator for Scotland – Ensures drinking water is safe to drink in Scotland – website link
- LP – Licenced Provider – Your current water retailer. For a full list of Water Retailers – website link
- MOSL – Market Operator Services Limited – Delivering & running the core IT system for England’s open water market in April 2017 – website link
- OfWat – Also known as the Water Services Regulation Authority – Economic Regulator of Water & Sewerage Providers in England and Wales – website link
- Openwater – The go to website for detailed information on the open water market in England – website link
- RV – Rateable Value – If you’re not metered it’s usually used to help define your cost banding
- SIM – Service Incentive Mechanism – Introduced by OfWat as the national minimum incentive for customer service –
- SPID – Supply Point Identification Number – It’s the number which identifies your meter
- WICS – Water Industry Commission for Scotland – Economic Regulator of the Scottish Water Industry – website link
Don’t struggle, get in touch with Rebecca at Direct Power to assist with your water contract needs, we work with multiple water retailers and are happy to help you find a retailer and contract that suits your own needs. Contact us now!